Policies

Refund policy

Last updated 14 November 2026

You can see every design with your own names before paying, so you know exactly what you're buying. If something goes wrong on our side, we'll make it right.

1. When you get a full refund

  • Your invitation couldn't be published within 24 hours of a confirmed payment because of a problem on our side.
  • A technical fault on our side stops your invitation working, and we can't fix it within 48 hours of you telling us.
  • You were charged twice for the same invitation.

2. When we can't refund

  • After your invitation has been published and shared, for a change of mind. You can keep editing it for free instead.
  • For mistakes in details you entered — you can fix those yourself at any time, and every link you've sent updates.
  • Custom design work that has already started, unless we fail to deliver what we agreed.

3. How to ask

Contact us on WhatsApp or by email at info@anydummy.com within 7 days of payment, with your invitation link and payment reference. Approved refunds go back to the original payment method, usually within 5–10 working days depending on your bank or wallet.